Users are the individuals associated with a client / company.
List Users
This option shows all Users that are currently set-up in Meeting Hub. From this list you can search by user name, view users, edit users and archive users.
Add User
When adding a new User you will need to complete all fields marked with an asterix. The remaining fields are optional.
Type of User
The user type determines the level of access this particular user is given.
- Basic User Role:– This is the default user type assigned to all new user accounts when created. A Basic User can only book.
- Customer Service Representative Role:– This level of access allows a Customer Service Representative, or reception to perform all the functions required to make & manage bookings. A Customer Service Representative is unable to change any settings in Meeting Hub which have a financial impact e.g Rates, Discount Levels, Gratis (Free) usage, Vouchers etc.
- Business Center Admin Role: – This level of access allows a Business Center Administrator (Typically the Business Center Manager) to manage and maintain all aspects of Meeting Hub including financial & accounts payable integration parameters.
First and Surname
The firsts and surname will be displayed on booking confirmations, billing files and Tax invoices after a booking is made.
Email Address
This will be the email address used to login to Meeting Hub and make bookings. Confirmations will also be sent to this address.
Mobile
The mobile number of the user.
Client Name
This is the name of the company in which the user is associated.
TIP: once the first 3 letters are entered Meeting Hub will prompt a list of pre-registered companies. If the correct company is not yet added it will be created once the New User is saved. Check your Client list for the new company. If you need to add custom discounts and gratis minutes you can do this as well.
Address
This field is not required as often the address details are already listed in your billing system.