What to look for in space management software

Start with the basics - security, support and ongoing product improvement

Product security, first-class support, and ongoing product improvements aren’t ‘features’ to be sneezed at. These build the foundations of exceptional space management software. 


Product Security

Make sure the solution you choose complies with key local security frameworks.  The vendor should be willing to share with you where your data is housed, so you are confident your customer data is protected.


Support

If the software solution you're considering doesn't offer first-class customer support, you should consider if they are the right partner for your business. Support comes in many forms, from knowledge articles to dedicated teams available to answer questions to ensure success for your business.


Ongoing updates

A lack of ongoing product development results in a stagnating solution that may not grow with your business. Ask your solution provider how they manage product development: do they have a roadmap; do they have the ability to take customer feedback and incorporate that in to the product?


You're going to want to sign up for space management software for the long term, so its wise to choose a solution committed to ongoing product development, with knowledge of your business challenges now and in to the future.


Keep it simple, you want to ensure a great customer experience


Provide your customers with a simple and streamlined booking process. Choosing a space management platform that supports an easy and intuitive booking process means your customers will keep coming back for more!

 

Booking a space such as a desk, meeting room or training room is so much easier when a solution is user friendly and intiutive. 


Real-time reporting and analytics


To really understand the utilisation of your spaces, you’ll need access to real-time data to analyse and understand how your spaces are being used.

 

Choose a booking solution that has robust reporting and analytics, so that you can drive your space-management strategy on actual data metrics, not guesswork. 


Integration with your finance system


Make sure the solution you choose enables you to integrate your booking data with your finance solution. Rekeying financial data is prone to errors, and takes valuable time from your key people. A good space-management solution should allow you to share finance data, so that you can quickly and easily manage the business finance processes.


In conclusion: choose a solution that best fits your organisational needs


The tips above are designed to help you work through what to think about when considering a space management platform, its important to also remember that you need to choose a solution that works best for your unique requirements.


Ask a number of questions as part of the process:


  • Can the software w'ere considering support the size and future growth of our organisation?
  • How well has the organisation understood your requirements - could they demonstrate how their solution will solve your unique problems?
  • How long has the organisation been in business - this may be a long-term relationship you are entering, you need to know that the business can support your ongoing needs.
  • Is our data going to be safe and secure with this provider?
  • Will we be well supported throughout the use of this software solution?


The team at Meeting Hub are here to help you with your space booking management. Get in touch today! 



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