Some Meeting Hub customers allow their own customers to cancel their bookings (typically cancellations are held internally by an Administrator). This Pro feature can be toggled on / off per Organization.
The feature allows your customers to cancel their bookings within the cancellation rule settings of your organization. Customers access Cancel Bookings by taking the following steps:
- Log in to Meeting Hub
- Click on the Welcome Button and Select My Details
- Review Bookings in My Bookings / My Company Bookings
- To cancel a booking click the Cancel button at which point the User will be prompted to confirm they are sure they wish to cancel the booking.