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Customer Experience

Customer Experience

​ Creating a Customer Experience Strategy As part of our Operation Resilience series, in this edition, we delve into customer experience strategy. So, what is a Customer Experience Strategy? We see it as the sum of every interaction a customer has, from prospect to...

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CRM Best Practice

CRM Best Practice

CRM Best Practice for flexible workspace providers In this edition of our Operation Resilience series, we take a look at Customer relationship management (CRM) Best Practice. Customer relationship management is an approach to managing a company's interaction with...

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Automated invoicing

Automated invoicing

Automated invoicing In this edition of Operation Resilience, we analyse automated invoicing. The administrative effort tied up in accounts payable is a big burden for many business owners. If rushed or not given the attention it deserves, mistakes can occur which can...

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Financial Reporting from Meeting Hub

Financial Reporting from Meeting Hub

Finance Reporting - Importing transactions from Meeting Hub If you’re a Meeting Hub customer, you should be exporting your billing transactions directly from Meeting Hub into your accounts system to streamline your financial reporting. By importing your transactions...

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Cashflow best practice

Cashflow best practice

Cashflow best practice In the Invoicing Best Practice edition, we discussed how important automating invoicing is for a business to reduce administrative errors, etc. In this edition, we look at how we can split invoicing and accept credit card payments to move closer...

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Sales handover

Sales handover

Sales Handover As part of our Sales & Marketing edition of Operation Resilience, we look at some of the CRM technology available to help support the sales process & customer handover. For now, let's focus on the people & process.As the saying goes, “The...

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Finance best practice

Finance best practice

Finance Best Practice for flexible workspace providers As part of the Meeting Hub Operation Resilience series, we're exploring the topic of “FInance best practice” and our Top tips. In this edition we’ll provide insights into how Business Centres, Co-working spaces...

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Enabling best practice

Enabling best practice

Enabling best practice within our customers You may not be aware alongside our Meeting Hub software we also provide consulting services enabling best practice for customers. These services cover the full customer life-cycle from cradle to grave encompassing: • Sales...

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Stay connected with clients

Stay connected with clients

Stay Connected With Clients During COVID-19 and Beyond Now more than ever its imperative that you stay connected with clients.  The COVID-19 pandemic has forced businesses of all types to adapt, adjust and in some cases, to re-invent themselves.  Looking forward, this...

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Operation Resilience

Operation Resilience

Meeting Hub Operation Resilience The impact of COVID-19 on the Flexible Workspace industry (and many other industries) globally has been hard-hitting.  Now is the time to ensure you have built resilience into your business, and business plan.  It's important we look...

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