How to make tentative bookings

Review and confirm bookings internally before confirmation


When toggled on, the Screen Bookings Feature enables Administrator Users and Customer Service Representatives to review a booking before it is confirmed to customers.



When a customer makes a booking, they receive a 'Tentative' booking confirmation.  An Administrator can then review the bookings from the 'List Bookings' view.



Confirming a Tentative Booking


Once a booking has been reviewed, to confirm the booking select 'Confirm booking' from the Action button on the List Booking page. Once confirmed, your customer will receive a Booking Confirmation, replacing their previous Tentative Confirmation.


Should the booking be cancelled, the customer will receive a Cancellation email.


If you don't have this feature and would like to know more, get in touch with the team at Meeting Hub today via support@meetinghub.com.au


This feature is available on the following Meeting Hub Packages:


  • Enterprise
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